![]() ![]() Don’t worry, this process only deletes temporary files and will not remove any of your contacts or accounts. You can clear the existing cache data and see if that gets the app to function properly on your Galaxy phone. If the existing cache files of the Samsung Contacts app are corrupt or inaccessible, the app may struggle to sync your data or even crash. ![]() Step 2: When the App Info menu opens, tap on Mobile data and enable the toggle next to ‘Allow background data usage.’ Step 1: Long-press on the Contacts app icon and tap the ‘i’ icon from the menu that appears. It’s best to check that first and disable it if the app is still not syncing correctly. Samsung Contacts app may encounter issues syncing data on your phone if you’ve restricted background data usage for the app. Step 2: Tap on Date and time and enable the toggle next to ‘Automatic date and time.’ĥ. Step 1: Open the Settings app on your Galaxy phone and go to General management. To avoid any discrepancies, enable the automatic date and time feature on your phone. Is your phone set to an incorrect date or time? That could prevent apps like Samsung Contacts from syncing data on your Galaxy phone. Then, tap the drop-down menu at the top, and select All contacts.Īfter that, the Contacts app display all of your contacts. To make the Contacts app show all contacts, tap the menu icon (three horizontal lines) at the top-left corner. If you’ve previously set the app to display contacts from only one account, this may lead you to believe that the app isn’t syncing properly. In the Samsung Contacts app, you can switch view types to see contacts from various accounts. Step 3: Tap on Contacts and select Allow from the following screen.ģ. Step 2: When the App Info menu optons, go to Permissions. Step 1: Long-press on the Contacts app icon and tap the ‘i’ icon from the menu that pops open. To check permissions for the Contacts app, use the following steps: Samsung Contacts app may fail to access or sync your contacts if it does not have the necessary permissions for that. Return to the Contacts app and give it a few seconds to check if it syncs contacts. Step 4: Tap on Sync account and enable the toggle next to Contacts from the following screen. Step 3: Next, select the account from where you want to sync contacts. Step 2: Tap on Manage accounts and enable the toggle next to Auto sync data from the following screen. Step 1: Open the Settings app and scroll down to tap on Accounts and backup. ![]() Enable Auto Syncīefore trying anything else, it’s worth making sure that the auto-sync feature is enabled on your Samsung Galaxy phone. In this guide, we’ve compiled some troubleshooting tips for resolving the Samsung Contacts app sync issues on your Galaxy phone. If you’ve already tried restarting the Contacts app and ruled out issues with your internet connection, it’s time to dig deep. If you experience sync issues often, you may resolve the problem permanently with some troubleshooting steps. That said, Samsung Contacts app to sometimes may experience sync issues on your Galaxy phone. Samsung phones have a dedicated Contacts app and offers necessary features like syncing contacts to other services such Google and Microsoft Exchange. ![]()
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